Terms and Conditions

 

Terms of Use

April 3, 2018

This website is owned and operated by Stillwater Cold Brew, LLC. These Terms set forth the terms and conditions under which you may use our website and services as offered by us. This website offers visitors  coffee products and articles of interest to coffee drinkers. By accessing or using the website of our service, you approve that you have read, understood, and agree to be bound by these Terms.

In order to use our website and/or order, purchase, and receive our services, you need to be at least of the legal age of majority in your jurisdiction, and possess the legal authority, right and freedom to enter into these Terms as a binding agreement. You are not allowed to use this website and/or order, purchase, and receive products and services if doing so is prohibited in your country or under any applicable law or regulation applicable to you.

When buying an item, you agree that: (i) you are responsible for reading the full item listing before making a commitment to buy it: (ii) you enter into a legally binding contract to purchase an item when you commit to buy an item and you complete the check-out payment process.

The prices we charge for our products are listed on the website. We reserve the right to change our prices for products displayed at any time, and to correct pricing errors that may inadvertently occur.

For any undamaged product, notify us within 2 days of receipt and simply return it with its included accessories and original packaging along with the original receipt (or gift receipt) within 14 days of the date you receive the product We will exchange it or offer a refund based upon the original payment method.

We may, without prior notice, change the products and services; stop providing the products and services or any features of the products and services we offer; or create limits for the products and services. We may permanently or temporarily terminate or suspend access to the products and services without notice and liability for any reason, or for no reason.”

The products and services and all materials therein or transferred thereby, including, without limitation, software, images, text, graphics, logos, patents, trademarks, service marks, copyrights, photographs, audio, videos, music and all Intellectual Property Rights related thereto, are the exclusive property of Stillwater Cold Brew, LLC. Except as explicitly provided herein, nothing in these Terms shall be deemed to create a license in or under any such Intellectual Property Rights, and you agree not to sell, license, rent, modify, distribute, copy, reproduce, transmit, publicly display, publicly perform, publish, adapt, edit or create derivative works thereof.”

We may permanently or temporarily terminate or suspend your access to the products or services without notice and liability for any reason, including if in our sole determination you violate any provision of these Terms or any applicable law or regulations.

You agree to indemnify and hold Stillwater Cold Brew, LLC harmless from any demands, loss, liability, claims or expenses (including attorneys’ fees), made against them by any third party due to or arising out of or in connection with your use of the website or any of the services offered on the website.

To the maximum extent permitted by applicable law, Stillwater Cold Brew, LLC assumes no liability or responsibility for any (i) errors, mistakes, or inaccuracies of content; (ii) personal injury or property damage, of any nature whatsoever, resulting from your access to or use of our service; and (iii) any unauthorized access to or use of our secure servers and/or any and all personal information stored therein.”

We reserve the right to modify these terms from time-to-time at our sole discretion.  Therefore, you should review these pages periodically. When we change the Terms in a material manner, we will notify you that material changes have been made to the Terms. Your continued use of the Website or our products and service after any such change constitutes your acceptance of the new Terms. If you do not agree to any of these terms or any future version of the Terms, do not use or access (or continue to access) the website or the products and service”.

These Terms, the rights and remedies provided hereunder, and any and all claims and disputes related hereto and/or to the services, shall be governed by, construed under and enforced in all respects solely and exclusively in accordance with the internal substantive laws of Tennessee, USA, without respect to its conflict of laws principles. Any and all such claims and disputes shall be brought in, and you hereby consent to them being decided exclusively by, a court of competent jurisdiction located in Nashville, Tennessee. The application of the United Nations Convention of Contracts for the International Sale of Goods is hereby expressly excluded.

You agree that Stillwater Cold Brew, LLC has your permission to contact you via email or by telephone to provide information about products, services, and other information of interest. Upon notification from you, Stillwater Cold Brew, LLC will stop contacting you until such time as you request further contact.

Stillwater Cold Brew, LLC can be reached by emailing info@stillwatercoldbrew.com or by calling 615.478.2229.

Privacy Policy

April 3, 2018

We receive collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedbacks, product reviews, recommendations, and personal profile.

When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. We assume  that you agree to the collection of your personal information and that it will be used for the specific reasons stated above only.

Our company is hosted on the Squarespace.com platform. They provide us with the online platform that allows us to sell our products and services to you. Your data may be stored through Squarespace.com’s data storage, databases and the general Squarespace applications. They store your data on secure servers behind a firewall.


All direct payment gateways offered by Squarespace and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it”.

If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to  contact us at admin@stillwatercoldbrew.com